Features

Everything you need to turn feedback into action

From the moment someone spots an issue to the ticket landing in Jira — ClientLens handles the entire flow. No WhatsApp. No email chains. No lost context.

Screenshot Capture

Clients show you exactly what is wrong

Your clients annotate screenshots directly inside the app. They draw, highlight, and point to the problem — no more emailing blurry photos or trying to describe a UI issue over text.

  • In-app drawing tools for annotations and highlights
  • Automatic screenshot capture on button tap
  • Blur tool for redacting sensitive client data
  • Screen recording with voice narration
  • Every screenshot includes screen name and device info

Screenshot Capture

ClientLens

In-app drawing tools for annotations and highlights
Automatic screenshot capture on button tap
Blur tool for redacting sensitive client data
5 capabilities Active
AI Classification

Reports sorted before you see them

Every report from your client is automatically categorized as a bug, feature request, or improvement — and assigned a priority level. You skip the triage and go straight to fixing.

  • Auto-classify bug vs. feature request vs. improvement
  • Priority scoring based on severity and context
  • Duplicate detection across projects
  • AI-generated summary from voice notes
  • Spend zero time sorting — start fixing immediately

AI Classification

ClientLens

Auto-classify bug vs. feature request vs. improvement
Priority scoring based on severity and context
Duplicate detection across projects
5 capabilities Active
Integrations

Reports land where you already work

Client reports flow directly into Jira, Linear, GitHub, or Slack — with the annotated screenshot, device info, and AI classification attached. No manual copy-pasting between tools.

  • Jira -- create issues with full context automatically
  • Linear -- sync reports to projects and cycles
  • Slack -- get notified the moment a client reports
  • GitHub -- open issues with screenshots attached
  • Custom webhooks for any tool in your stack

Integrations

ClientLens

Jira -- create issues with full context automatically
Linear -- sync reports to projects and cycles
Slack -- get notified the moment a client reports
5 capabilities Active
Analytics

See what is breaking across all your projects

Track which screens get the most reports, how fast you resolve issues, and compare across client projects. Know where to focus your development time.

  • Top-reported screens across all projects
  • Resolution time tracking per client project
  • Device and OS breakdown for targeted testing
  • Feedback volume trends over time
  • Compare performance across client apps

Analytics

ClientLens

Top-reported screens across all projects
Resolution time tracking per client project
Device and OS breakdown for targeted testing
5 capabilities Active
Multi-Platform SDKs

Drop into any mobile stack in minutes

Native SDKs for React Native, Flutter, iOS, and Android. Three lines of code, five minutes to integrate, tiny footprint. Your clients never know the SDK is there until they need it.

  • React Native SDK with full TypeScript support
  • Flutter plugin with Material and Cupertino widgets
  • Swift SDK for native iOS applications
  • Kotlin SDK for native Android applications
  • Under 100KB added to your app bundle

Multi-Platform SDKs

ClientLens

React Native SDK with full TypeScript support
Flutter plugin with Material and Cupertino widgets
Swift SDK for native iOS applications
5 capabilities Active
Team Collaboration

Your whole team sees what clients report

Organize reports by client project, assign roles to team members, and keep everyone in the loop. Your developers see the bugs, your project managers see the status, and your clients just use the app.

  • Role-based access (Owner, Developer, Viewer)
  • Real-time notifications via email and in-app
  • Project-based organization per client
  • Client access via magic link — no account needed
  • Full history of status changes and resolution

Team Collaboration

ClientLens

Role-based access (Owner, Developer, Viewer)
Real-time notifications via email and in-app
Project-based organization per client
5 capabilities Active

Feed your backlog from the app, not WhatsApp

Stop scrolling through chat threads looking for that one screenshot. Get structured feedback delivered straight to your tools.

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