Built because WhatsApp is not a bug tracker
We know the pain of chasing down bug details across chat threads and email chains. We built the tool to fix it - for us and for you.
Feed the backlog from the app, not from WhatsApp
Someone spots a bug in your mobile app. They send a blurry screenshot over WhatsApp: "this doesn't work." You spend 30 minutes asking: what screen? what device? what did you tap? They reply hours later with another vague message. You still can not reproduce the issue.
ClientLens replaces that entire loop. Drop our SDK into the app, and anyone testing it can tap the feedback button — annotate a screenshot, record a voice note, and submit. Device model, OS version, screen name, and logs are captured automatically. The report lands in your Jira, Linear, or Slack with everything you need to start fixing immediately.
Use email for communication. Use Slack for coordination. Use ClientLens for feedback. Every report is structured, contextualized, and delivered where it belongs — not buried in a chat thread you will never find again.
What drives us
The principles behind every feature we build.
Built for the real workflow
Not enterprise dashboards — the way developers actually work. Drop in the SDK, get reports in Jira, fix the bug, move on.
AI that saves time, not creates work
Auto-classify, auto-prioritize, auto-transcribe voice notes. AI handles the triage so you can go straight to fixing.
Mobile-native
Purpose-built for mobile app development. Every feature is designed around the way mobile apps are tested, reviewed, and shipped.
Five-minute integration
If it takes longer than a coffee break to set up, it is not worth it. Three lines of code, all platforms, and you are collecting structured feedback.
Born from frustration, built with purpose
ClientLens started because we were building mobile apps and the feedback loop was our biggest bottleneck — not the coding. People would send blurry screenshots over WhatsApp. We would spend more time understanding the bug than fixing it.
We wanted something that captured feedback in the moment — with an annotated screenshot, device context, and a voice note explaining what went wrong. Something that would skip the triage entirely and route structured reports to Jira, Linear, or Slack automatically.
That tool did not exist, so we built it. Today, ClientLens processes thousands of feedback reports every month. The WhatsApp threads are gone. The "what device are you on?" messages are gone. The backlog gets fed directly from the app.
Get in touch
Have questions, feedback, or partnership inquiries? We would love to hear from you.
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