Screen Recording for Bug Reports: A Game Changer
vedran kapetanovic
Beyond Static Screenshots
Screenshots are great for capturing a moment in time, but many bugs are about sequences — a specific series of taps, a timing issue, or an animation glitch that only appears during transitions. This is where screen recording transforms bug reporting.
Capturing the Full Story
ClientLens SDK can automatically record the last 30 seconds of user interaction before a feedback submission. This means when a user reports a bug, you don't just see the end state — you see exactly how they got there.
The recording captures:
- Touch interactions and gestures
- Screen transitions and animations
- Loading states and timing
- Scroll behavior and form interactions
Privacy-First Design
We take privacy seriously. Screen recordings automatically redact:
- Text input fields (passwords, personal data)
- Custom-marked sensitive views
- System keyboards and notifications
You maintain full control over what gets captured through our SDK configuration.
Developer Experience
Recordings are compressed and uploaded efficiently, using minimal bandwidth and storage. They're viewable directly in the ClientLens dashboard with playback controls, speed adjustment, and frame-by-frame stepping.
The Impact on Debugging
Teams using screen recordings report:
- 60% fewer "cannot reproduce" tickets
- 45% faster time to fix for interaction-based bugs
- Better collaboration — designers and product managers can see exactly what happened
Screen recording is available on all paid plans. Enable it in your SDK configuration with a single flag.